customer-service-local-2-globalWe’ve heard various reasons why both local businesses, and companies that serve a global market from a locally-placed office, don’t want to post a phone number or offer any sort of “live” support.

This is, however, a short-sighted approach, and one that can drastically decrease your website conversions.

Not to mention, keep people away from your door even if their home or office is two blocks away.

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